1. Introduction
Welcome to WELL EXPERTS. By accessing and using our website, www.well-experts.org , and enrolling in our training programs, you agree to comply with the following Terms & Conditions. These terms govern your use of our services and the relationship between you and WELL EXPERTS.
2. Services Provided
Through Innovation and top-Level Experts, we aim to deliver the best quality of service to our clients while coping with all advancements in well engineering by providing innovative solutions for both technical and training domains.
We aim at addressing our clients' training needs, harnessing WELL EXPERTS own-made drilling simulator and highly qualified experts and engineers, enabling safer and more efficient oil and gas industry.
All training materials, including videos, manuals, and online content, are proprietary to WELL EXPERTS.
3. User Responsibilities
As a participant in our training programs, you agree to:
- Use the training materials solely for personal or organizational development and not for any commercial purposes.
- Refrain from sharing your login credentials with others or distributing our materials without permission.
- Follow all safety guidelines provided during training sessions, especially for practical, on-site training.
- Respect the intellectual property rights of WELL EXPERTS and other participants.
4. Payments and Refunds
- Payment Terms: Payment for courses must be made in full prior to the commencement of the course. We accept payments via credit card, bank transfer, and other methods as specified on our website.
- Cancellation and Refund Policy:
Course Type | Notice Period | Cancellation Fee Applicable |
Non-accredited courses | More than 8 working days prior to the course date | 0% of Total Fee, (100% of Total Fee will be Refunded) |
Within 2 to 8 working days prior to the course date | 10% of Total Fee + 5% of Administration Fee + Taxes | |
Within 2 working days prior to the course date | 50% of Total Fee. | |
IWCF/IADC courses | More than 8 working days prior to the course date | 0% of Total Fee, (100% of Total Fee will be Refunded) |
Within 5 to 8 working days prior to the course date | 10% of Total Fee + 5% of Administration Fee + Taxes | |
Within 4 working days prior to the course date | 100% of Total Fee |
- Late Fees:
5. Limitations of Liability
- WELL EXPERTS makes no guarantees regarding the accuracy, completeness, or usefulness of the training materials. All content is provided “as is” and is intended for informational purposes only.
- We are not liable for any damages or losses resulting from the application of the information provided in our courses. This includes, but is not limited to, any accidents or injuries occurring during on-site training sessions.
- In no event shall WELL EXPERTS be held liable for any indirect, incidental, or consequential damages arising out of the use of our services.
6. Intellectual Property
- All content provided in our training courses, including text, graphics, logos, and videos, is the intellectual property of WELL EXPERTS and is protected by copyright laws. Unauthorized use or distribution of these materials is strictly prohibited.
- Participants may not modify, reproduce, distribute, or create derivative works based on the course materials without explicit written permission from WELL EXPERTS.
7. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Arab Republic of Egypt. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Arab Republic of Egypt.
8. Amendments
WELL EXPERTS reserves the right to modify these Terms & Conditions at any time. We will notify users of any changes via email or through a notice on our website. Continued use of our services after such changes constitutes your acceptance of the new terms.
