1. Introduction
WELL EXPERTS is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from users, how we use it, and the steps we take to ensure its protection. By using our website and services, you agree to the collection and use of information in accordance with this policy.
2. Information Collection
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, job title, and company name, which are collected when you register for a course or subscribe to our newsletter.
- Payment Information: Credit card details and billing addresses are collected during the payment process for course enrolment. We use secure third-party payment processors to handle these transactions.
- Technical Information: We collect data such as IP addresses, browser type, and operating system through cookies and other tracking technologies to improve our website's functionality and user experience.
3. Use of Information
The information we collect is used for the following purposes:
- Service Delivery: To provide and manage the training services you have requested.
- Customer Support: To respond to your inquiries, process refunds, and provide customer service.
- Marketing: To send you updates, newsletters, and promotional materials related to our services. You may opt out of marketing communications at any time.
- Improvement of Services: To analyze user behavior and feedback to improve our courses and website functionality.
4. Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist in delivering our services, such as payment processors, email service providers, and hosting companies.
- Legal Requirements: If required by law, we may disclose your information to comply with legal processes or respond to governmental requests.
5. Data Security
WELL EXPERTS implements a variety of security measures to protect your personal information. These include:
- Encryption: We use SSL encryption to protect sensitive information transmitted online.
- Access Controls: Only authorized personnel have access to personal data, and they are required to maintain confidentiality.
- Regular Audits: We conduct regular security audits to identify and mitigate potential vulnerabilities.
6. User Rights
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal data, subject to certain legal obligations.
- Objection: You may object to the processing of your data for marketing purposes.
7. Cookies
We use cookies to enhance your browsing experience and collect data on how our site is used. You can control the use of cookies through your browser settings. Disabling cookies may affect the functionality of our website.
8. Changes to the Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you by email or through a prominent notice on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
